Dear Clients:
We hope this post finds you healthy and finding ways to manage during this crazy time. Following is a status update for Hallowell Center NYC in April.
The Hallowell Center NYC remains fully operational and ready to meet your needs to the best of our ability.
Remote Sessions
All appointments in April will be by phone or video platform for the safety of our clinicians, staff, and clients as we all continue to practice physical distancing. Note I did not say social distancing. We, at The Hallowell Center NYC, think connection during this time is more important than ever so we need to practice physical distancing not social distancing. We understand that some of you may be uncomfortable with remote sessions but we have all be surprised and pleased at how connected we still feel. Give it a try!
Medications / Appointments
If a medical provider at the Center is prescribing medication for you then you MUST follow the practice policy of having an appointment with that provider every 3 months. Do not put it off!
Jasmine and Jayda continue to do an amazing job at the frontdesk. If you want to:
- schedule or change an appointment,
- have questions about billing,
- updates regarding video/phone sessions or
- any other question
please know they are available during our normal business hours. The best way to reach them is through email (frontdesk@hallowellcenter.org). They are checking voicemails during the day but due to working remotely email is far more efficient.
For prescriptions or prior authorizations please email:
Erica (pratt@hallowellcenter.org) or call 212-799-7777 and press #6 to leave a message.
If your pharmacy says you need a PA please be in touch with Erica. Since we are not in the office we are not getting faxes and don’t want to miss anything. Usually the pharmacy will call in addition to sending a fax but during this chaotic time it is best to have a little extra communication
New Patients
Even though we are working remotely we welcome new clients. For any new patient inquiries please email Carey at:
Staying Connected
During this challenging time, stay connected and let us know if there are ideas you have about services the Hallowell Center NYC could offer that could make this time a little easier for each of you.
Stay safe, stay connected, and if you can, look for silver linings (no matter how small.)
Warm Regards,
Edward Hallowell, M.D., Founder
Sue Hallowell, LICSW, Clinical Director
The Hallowell Center
In Dr. Hallowell’s podcast on “Let’s Call It Physical Distancing” Not “Social Distancing,” he encourages us to remain connected to the people we care about during this time of social isolation. It’s actually good for your immune system! LISTEN HERE!
Read Dr. Hallowell’s blog post for his “Secret Ingredient” to strengthen your immune system.
